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Richard Gonzalez – Principal Broker
How I workI regularly promote my work by referral business so that it creates long lasting business rapport and alliances. Non referral customer exchanges that meet my core value requirements are always welcome. Most of my clients turn into exceptional friendships, Moreover I stay in touch through my after sales service program.
My commitment to youWork hard, negotiate hard, likewise focus on your best interest so you sleep at night while the transaction is in process. Real estate transactions will sometimes drift in the wrong direction. My goal is to assure that doesn’t happen. There are two primary results I provide.
- Mentoring you though the real estate process to recognize obstacles.
- Assist you in navigating potential pitfalls to reach your desired outcome.
The 2% standardWhat makes me unique is the level of service I provide. Although some are accustomed to excellent service, I strive for the extra 2%, Outstanding Service. What that means is making your home ownership experience pleasant for you and your family. I do this by always providing my 7 core values before, during, and after the sale or purchase of your home.
My 7 core values
- Qualify my clients and deliver outstanding service.
- Outstanding service means that I will do the little things to WOW them.
- Communicate often to make sure the client is always connected with the transaction.
- Always deliver value that enhances my clients homeowner experience utilizing my after sales service program.
- Participate as a trusted advocate towards the clients home ownership goals.
- Furnish a referral directory of local businesses committed to outstanding customer service.
- Measure my services and track results to constantly improve the clients experience.